Terms of Use

Last updated: February 10, 2026

These Terms of Use (Terms) constitute a legally binding agreement between you, whether personally or on behalf of an entity (you), and Froxi AI Inc. (Company, we, us, our) concerning your access to and use of:

  • https://froxi.ai (Site)
  • the Froxi AI platform and any related products, features, tools, and services that link to these Terms (collectively, the Services)

Froxi AI Inc. is a Delaware C Corporation with its principal place of business at 2261 Market Street, STE 65144, San Francisco, CA 94114, United States.

You can contact us at contact@froxi.ai.

By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with all of these Terms, you are expressly prohibited from using the Services and must discontinue use immediately.

2. Table of Contents

3. Definitions

For purposes of these Terms:

  • Account means the user account you create to access the Services.
  • Content means all software, code, interfaces, templates, text, graphics, logos, designs, documentation, and other materials made available by us through the Services.
  • User Content means any content, files, images, text, data, prompts, or other materials you submit, upload, transmit, or otherwise make available through the Services.
  • AI Output means any output, response, suggestion, or generated content produced by the Services, including through AI features.

4. Our Services

Froxi AI is an AI-powered publishing assistant designed to help you prepare and publish mobile applications to the Google Play Store and the Apple App Store. The Services include a personalised publishing guide, a context-aware AI assistant, a rejection resolver, and a Chrome browser extension featuring an AI agent that can automate form-filling and submission preparation directly within your developer accounts.

The AI agent operates exclusively within App Store Connect and Google Play Console and is disabled on all other pages. Users are not required to use the AI agent and may complete the publishing process manually at any time.

The information and outputs provided through the Services are for general informational and assistance purposes. You are responsible for how you apply guidance, for reviewing all AI-generated inputs before submission, and for ensuring your app complies with applicable laws, platform policies, and any third-party requirements.

The Services are offered worldwide. We make no representation that the Services are appropriate, available, or lawful to use in every jurisdiction. If you access the Services from outside the United States, you do so on your own initiative and are responsible for compliance with local laws, where applicable.

The Services are not tailored to comply with industry-specific regulations, including healthcare or financial sector regulations such as HIPAA or GLBA. You must not use the Services in a way that would cause us to be subject to those obligations.

5. Eligibility and User Representations

The Services are intended for users who are at least 18 years of age.

By using the Services, you represent and warrant that:

  • you are at least 18 years old
  • you have the legal capacity to enter into these Terms
  • all information you submit is true, accurate, current, and complete
  • you will maintain and promptly update information as necessary
  • you will not access the Services through automated or non-human means (except as expressly permitted by us)
  • you will not use the Services for any illegal or unauthorised purpose
  • your use of the Services will not violate any applicable law or regulation

If you provide information that is untrue, inaccurate, not current, or incomplete, we may suspend or terminate your Account and refuse any and all current or future use of the Services.

6. User Accounts and Registration

6.1 Account creation and authentication

You may be required to create an Account to use the Services. We currently support authentication via:

  • email login links
  • Google Sign-In

You are responsible for maintaining the confidentiality and security of your Account and for all activity that occurs under your Account, including activity by anyone who gains access through your device or credentials.

6.2 Account security

You agree to:

  • promptly notify us if you suspect any unauthorised access to or use of your Account
  • use reasonable efforts to prevent unauthorised access, including keeping your login methods secure
  • ensure that any devices used to access the Services are protected against unauthorised use

6.3 Account suspension and removal

We may suspend, restrict, or terminate your access to the Services, without liability, if:

  • you breach these Terms
  • we reasonably believe your use poses a security, legal, or operational risk
  • we are required to do so by law or a valid legal request
  • we discontinue the Services or a feature

We may also remove, reclaim, or change a username (if applicable) if we determine, in our sole discretion, that it is inappropriate, misleading, or otherwise objectionable.

6.4 Developer account authorization

Certain features of the Services, including the Chrome extension and AI agent, interact with your Apple App Store Connect and Google Play Console accounts. By using these features, you acknowledge and agree that:

you are solely responsible for creating, maintaining, and securing your own Apple and Google developer accounts

you authorize Froxi AI to interact with your developer accounts through the Chrome extension, which operates within your existing authenticated browser session

Froxi AI does not access, request, or store your Apple or Google developer account credentials

you remain fully responsible for all actions taken within your developer accounts, including any actions performed by the AI agent that you review and confirm

you may revoke this authorization at any time by disabling or uninstalling the Chrome extension

7. Purchases, Billing, and Subscriptions

7.1 Paid plans

Some features of the Services may require payment. If you purchase a subscription or other paid access, you agree to pay all fees and applicable taxes associated with your plan.

Payments are processed by third-party payment processors, currently Stripe. By making a purchase, you agree to Stripe’s terms and acknowledge that your payment information will be handled by Stripe and not stored by us except as described in our Privacy Policy.

7.2 Taxes

We may calculate, collect, and remit applicable taxes (including sales tax, VAT, or similar taxes) in connection with your purchases. We use Stripe Tax and related tools to support tax calculation and collection where applicable. Tax amounts may vary based on your location and other information you provide.

7.3 Renewals and cancellation

Unless stated otherwise at the time of purchase:

  • subscriptions renew automatically at the end of each billing period
  • you may cancel at any time through your account settings, and cancellation takes effect at the end of the then-current billing period
  • you remain responsible for fees incurred up to the effective cancellation date

7.4 Refunds

Except as set out below or where required by applicable law, fees are non-refundable and we do not provide refunds or credits for partial subscription periods, unused usage, or downgrades.

Publication guarantee refund. If your app is not published on the app store(s) included in your purchased plan after following the Froxi AI process, you may be eligible for a full refund subject to the following conditions:

your project must be connected to a unique bundle identifier within the Services

you must submit a refund request by emailing contact@froxi.ai, providing the bundle identifier associated with your project

we will review your request within up to twenty-eight (28) days to verify that your app has not been published on the applicable store(s)

if we confirm that your app was not published, we will issue a full refund to the original payment method

if your app has been published on any store included in your plan at the time of our review, no refund will be issued

Where a refund is required by law outside of the publication guarantee, we will process it in accordance with applicable legal requirements and through the payment method used for purchase.

7.5 Changes to fees

We may change our fees and pricing from time to time. If a change affects an existing subscription, we will provide reasonable notice through the Services or by other reasonable means. Any fee changes will apply from the next renewal or as otherwise stated in the notice, where permitted by law.

8. Intellectual Property Rights

8.1 Our intellectual property

We own or license all intellectual property rights in and to the Services, including all software, source code, databases, functionality, interfaces, designs, text, graphics, logos, trademarks, service marks, and documentation made available through the Services (collectively, the Content).

The Content is protected by copyright, trademark, and other intellectual property laws of the United States and other jurisdictions.

Except as expressly permitted under these Terms, no part of the Services or Content may be copied, reproduced, modified, distributed, sold, licensed, displayed, or otherwise exploited without our prior written consent.

8.2 Limited licence to you

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable licence to access and use the Services and Content solely for your internal business purposes or personal, non-commercial use.

All rights not expressly granted to you are reserved by Froxi AI Inc.

Any breach of this section constitutes a material breach of these Terms and may result in immediate termination of your access to the Services.

9. User Submissions and User Content

9.1 User Content

You may submit, upload, transmit, or otherwise make available content, data, files, text, images, prompts, or other materials through the Services (User Content).

You retain ownership of your User Content. However, by submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, fully paid, sublicensable licence to host, store, process, reproduce, display, and use your User Content solely to operate, maintain, and provide the Services, including AI-powered features.

9.2 Responsibility for User Content

You are solely responsible for your User Content and represent and warrant that:

  • you have all rights necessary to submit the User Content
  • your User Content does not violate any law, third-party rights, or these Terms
  • your User Content does not include sensitive personal data unless strictly necessary

We do not monitor User Content as a matter of routine but reserve the right to remove or restrict access to User Content that we reasonably believe violates these Terms or applicable law.

9.3 Feedback

If you provide feedback, suggestions, or ideas regarding the Services, you agree that we may use such feedback without restriction or compensation to you.

10. Prohibited Activities

You agree not to use the Services in any manner that is unlawful, prohibited by these Terms, or harmful to us or others.

Without limiting the foregoing, you agree not to:

  • access or use the Services for any illegal or unauthorised purpose
  • reverse engineer, decompile, or attempt to extract source code from the Services
  • interfere with or disrupt the security or integrity of the Services
  • use automated systems, scripts, or bots to access the Services without our permission
  • attempt to bypass usage limits or technical restrictions
  • upload malware, viruses, or harmful code
  • impersonate another person or misrepresent your affiliation
  • collect data from the Services for competitive or commercial resale purposes
  • use the Services to build or train competing products
  • use the Chrome extension or AI agent to submit false, misleading, or fraudulent information to Apple App Store Connect, Google Play Console, or any other third-party platform
  • use the Chrome extension or AI agent to misrepresent the nature, functionality, or content of your application to any app store or review process
  • attempt to circumvent, disable, or interfere with the guardrails, restrictions, or safety mechanisms built into the AI agent

We may suspend or terminate your access if you engage in prohibited activities.

11. AI Features and AI Outputs

11.1 AI functionality

The Services include AI-powered features that generate outputs and perform actions based on user inputs and contextual information. These features include:

a context-aware AI assistant that provides guidance and answers questions within the publishing workflow

an AI agent, accessible through the Chrome extension, that can navigate pages, fill in form fields, select options, and perform other actions within App Store Connect and Google Play Console on your behalf

The AI agent operates exclusively within App Store Connect and Google Play Console. It is intentionally disabled on all other websites and pages. The AI agent incorporates restrictions and guardrails designed to limit its actions to appropriate publishing-related tasks.

Use of the AI agent is entirely optional. You may complete the publishing process manually at any time using the personalised publishing guide.

11.2 Use of AI Outputs

AI Outputs and actions performed by the AI agent are provided for informational and assistance purposes only. They may be inaccurate, incomplete, or outdated and should not be relied upon as professional, legal, or regulatory advice.

You are responsible for reviewing, validating, and determining the suitability of any AI Output or action performed by the AI agent before confirming or submitting. You remain solely responsible for all decisions, actions, and outcomes resulting from your use of AI features, including any submissions you confirm in your developer accounts.

Froxi AI does not guarantee the accuracy or completeness of any AI Output or action performed by the AI agent. The AI may make mistakes. You should always review what the AI agent has prepared before clicking submit.

11.3 AI providers

We use third-party AI service providers to power AI features within the Services. Your inputs may be processed by these providers solely to generate AI Outputs and perform AI agent actions. We configure such providers so that user data is not used to train public models.

Froxi AI is not responsible for the outputs, responses, or actions derived from third-party AI models. The behaviour, accuracy, and availability of third-party AI services are outside our control.

11.4 Approval timelines and outcomes

The review and approval of mobile applications on the Apple App Store and Google Play Store is conducted entirely by Apple and Google respectively. These review processes are independent of Froxi AI and are outside our control.

Review timelines, approval rates, and rejection decisions may vary and cannot be predicted or guaranteed by Froxi AI. While the Services are designed to help you prepare a compliant submission, Froxi AI does not and cannot guarantee that your app will be approved, approved within any specific timeframe, or approved without modifications being required.

11.5 Chrome extension

The Froxi AI Chrome extension is a browser extension that provides access to the personalised publishing guide, AI assistant, and AI agent directly within your Chrome browser.

By installing and using the Chrome extension, you acknowledge and agree to the following:

the Chrome extension requires an active Froxi AI account to function

the Chrome extension monitors the URL of the page you are currently viewing in order to identify the relevant App Store Connect or Google Play Console page and provide appropriate guidance and automation

the Chrome extension does not collect personal data from your browsing activity outside of the page URL monitoring described above

the AI agent executes actions on your behalf only on App Store Connect and Google Play Console pages and is disabled on all other pages

you are responsible for reviewing all actions performed by the AI agent before confirming or submitting any information in your developer accounts

you may disable or uninstall the Chrome extension at any time to cease all extension-related functionality

12. Third-Party Services, Websites, and Content

The Services may contain links to, integrations with, or otherwise make available third-party websites, platforms, services, applications, or content, including but not limited to Google Play Console, Apple App Store Connect, payment processors, analytics providers, and other external tools (collectively, Third-Party Services).

The Services, including the Chrome extension and AI agent, interact directly with Apple App Store Connect and Google Play Console. Your use of these platforms is governed by Apple's and Google's respective terms, conditions, and policies. Froxi AI is not affiliated with, endorsed by, or responsible for the actions, decisions, or policies of Apple or Google. The review and approval of applications submitted through these platforms is conducted solely by Apple and Google, and Froxi AI has no control over or liability for review outcomes, timelines, or rejections.

Third-Party Services are not owned or controlled by us. We do not investigate, monitor, or review Third-Party Services for accuracy, completeness, availability, or compliance with applicable laws. Accordingly, we make no representations or warranties regarding Third-Party Services and are not responsible for their content, functionality, security, availability, or data practices.

Your use of Third-Party Services is governed solely by the terms, conditions, and policies of the applicable third party. You acknowledge and agree that we are not a party to, and have no responsibility or liability arising from, your use of any Third-Party Services or any transactions you enter into with third parties.

If you choose to access Third-Party Services through the Services, you do so at your own risk. We shall not be liable for any loss, damage, or harm arising from your interaction with Third-Party Services, including any data loss, service interruption, or unauthorised access resulting from such use.

13. Privacy

We care about data privacy and security. Our Privacy Policy describes how we collect, use, disclose, and safeguard personal information in connection with your use of the Services.

By accessing or using the Services, you acknowledge that you have read and agree to be bound by our Privacy Policy, which is incorporated into these Terms by reference and forms an integral part of this agreement.

The Services are hosted primarily in the United States. If you access the Services from outside the United States, you understand and agree that your personal information may be transferred to, stored in, and processed in the United States and other jurisdictions where we or our service providers operate. These jurisdictions may have data protection laws that differ from those in your country of residence.

14. Term and Termination

These Terms remain in full force and effect for as long as you use the Services.

Without limiting any other provision of these Terms, we reserve the right, in our sole discretion and without notice or liability, to suspend, restrict, or terminate your access to the Services, or delete your Account, at any time and for any reason, including but not limited to:

  • a breach of these Terms
  • a violation of applicable law or regulation
  • conduct that we reasonably believe poses a risk to the Services, other users, or our business
  • discontinuation of the Services or any portion thereof

Upon termination, your right to access and use the Services will immediately cease. We may delete or retain your Account data and User Content in accordance with our Privacy Policy and applicable law.

All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property rights, disclaimers, limitations of liability, indemnification, governing law, and dispute resolution provisions.

15. Disclaimers

THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. YOU EXPRESSLY AGREE THAT YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

WE MAKE NO WARRANTY OR REPRESENTATION THAT:

  • THE SERVICES WILL MEET YOUR REQUIREMENTS
  • THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE
  • ANY INFORMATION, GUIDANCE, OR AI OUTPUT PROVIDED THROUGH THE SERVICES WILL BE ACCURATE, COMPLETE, OR RELIABLE
  • ANY DEFECTS OR ERRORS WILL BE CORRECTED

WE DO NOT WARRANT OR GUARANTEE ANY SPECIFIC OUTCOME OR RESULT FROM YOUR USE OF THE SERVICES, INCLUDING THE SUCCESSFUL PUBLICATION OR APPROVAL OF ANY MOBILE APPLICATION BY THIRD-PARTY PLATFORMS.

WE DO NOT WARRANT OR GUARANTEE THAT THE AI AGENT OR AI ASSISTANT WILL PRODUCE ACCURATE, COMPLETE, OR ERROR-FREE OUTPUTS OR ACTIONS. AI FEATURES ARE PROVIDED ON AN "AS IS" BASIS AND MAY PRODUCE MISTAKES. YOU ARE SOLELY RESPONSIBLE FOR REVIEWING AND CONFIRMING ANY OUTPUTS OR ACTIONS BEFORE SUBMISSION.

WE DO NOT WARRANT OR GUARANTEE ANY SPECIFIC TIMELINE FOR THE REVIEW OR APPROVAL OF YOUR APPLICATION BY APPLE, GOOGLE, OR ANY OTHER THIRD-PARTY PLATFORM. REVIEW PROCESSES ARE CONDUCTED INDEPENDENTLY BY THESE PLATFORMS AND ARE OUTSIDE OUR CONTROL.

16. Limitations of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL FROXI AI INC., ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, LOSS OF DATA, BUSINESS INTERRUPTION, OR LOSS OF GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICES.

NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THESE TERMS, OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES SHALL NOT EXCEED THE GREATER OF:

  • THE AMOUNT PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR
  • ONE HUNDRED U.S. DOLLARS (USD 100)

SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OR EXCLUSIONS OF LIABILITY. TO THE EXTENT SUCH LIMITATIONS ARE NOT PERMITTED BY LAW, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

17. Indemnification

You agree to defend, indemnify, and hold harmless Froxi AI Inc., its affiliates, officers, directors, employees, contractors, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

  • your use of the Services
  • your User Content or submissions
  • your breach of these Terms
  • your violation of applicable law or regulation
  • your infringement of any third-party rights

We reserve the right, at your expense, to assume the exclusive defence and control of any matter subject to indemnification, and you agree to cooperate fully with our defence of such claims.

18. Electronic Communications, Transactions, and Signatures

By visiting the Services, sending us emails, or completing online forms, you consent to receive electronic communications from us.

You agree that all agreements, notices, disclosures, and other communications provided electronically satisfy any legal requirement that such communications be in writing. You further agree to the use of electronic signatures, records, and contracts, and waive any rights or requirements under laws that require non-electronic records or signatures.

19. Governing Law

These Terms and any dispute arising out of or relating to them shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles.

20. Dispute Resolution

20.1 Informal negotiations

Before initiating arbitration or legal proceedings, the parties agree to attempt to resolve any dispute informally by contacting the other party in writing and engaging in good-faith negotiations for at least thirty (30) days.

20.2 Binding arbitration

Any dispute that cannot be resolved informally shall be resolved by binding arbitration administered by the American Arbitration Association in accordance with its applicable rules.

The arbitration shall be conducted in English, in the United States, before a single arbitrator. Judgment on the arbitration award may be entered in any court of competent jurisdiction.

20.3 Class action waiver

To the fullest extent permitted by law, you agree that disputes shall be resolved on an individual basis only. You waive any right to participate in a class action, collective action, or representative proceeding.

21. California Notice

If you are a California resident, you may have additional rights under California law. You may direct complaints or inquiries to contact@froxi.ai.

22. Miscellaneous

These Terms constitute the entire agreement between you and us regarding the Services and supersede all prior or contemporaneous agreements.

If any provision of these Terms is held to be unlawful, void, or unenforceable, that provision shall be severed and the remaining provisions shall remain in full force and effect.

Our failure to enforce any right or provision shall not constitute a waiver of such right or provision.

We may assign these Terms at any time without restriction. You may not assign these Terms without our prior written consent.

23. Contact Us

If you have any questions, complaints, or requests regarding these Terms, please contact us at:

contact@froxi.ai